Meet the company that finds the way and the people who will walk the extra mile for you.
At Groove Tech our goal is to continue the advancement of the online gambling industry, to put more control in the hands of the gambling operators, without over complicating their role, and to ensure that the tenets of security, accessibility, loyalty, and profitability remain at the heart of everything we do. And to do so, while giving the consumer an enjoyable gaming experience.
Our online gaming platform is flexible, adaptable, and suited to your needs.
We provide online gambling operators with all the tools they need to run a successful i Gaming operation. Our comprehensive software suite meets the high demands of this highly competitive industry, while providing the sort of flexibility and personalisation that operators need to individualize their brands.
A solid financial structure is the backbone of every real money gambling operation. Consumers want more variety, more haste, and fewer checks; clients want more integration, more compatibility and less micro-management. These demands were closely considered when creating our financial system and the end result strikes a perfect balance that is sure to please both sides.
Our cutting-edge turn-key software suite is designed to fulfil the exacting needs of the hyper-aware consumer, while providing the operator with simple, flexible, and secure administrative solutions. Our model provides the latest in desktop and mobile gaming to facilitate secure, fast,and responsive gambling; it prioritizes the consumer experience without sacrificing on operational manageability and ease-of-use; it offers complete stability, while still allowing for regular updates and improvements; and it works seamlessly and intuitively on all popular platforms.
We are a forward-thinking, proactive company and we developed our software with the same mindset, giving clients the tools they need to excel in a saturated marketplace and working with them to evolve into the industry’s next big thing.
We are integrated with a number of payment solutions and support a variety of payment methods, including web wallets, bank transfers, credit/debit cards and more. All of these can be offered to the end user and managed through our platform. Operators can choose when to pay and when to receive, and they can review past and current transactions using a multitude of reporting and filtering tools.
A dedicated account manager will be allocated to each client and will be on hand to assist and advise when needed, and a specialised administration team can also be called upon should further assistance be required. Our unique support system and around-the-clock availability helps to dramatically reduce downtime, which in turn limits player frustration and maintains the client’s reputation.
Our secure payment platform facilitates the use of multiple payment solutions in numerous currencies, and performs regulation fraud prevention, risk management, and age verification checks. Customers are demanding more options, greater speed, and more security, and our software can provide all of this without adding to the administrative workload.
Bonuses are an integral part of modern casinos, and our state-of-the-art software ensures these are easy to manage. Clients can create bonuses tailored to specific demographics and use our email management system to promote these bonuses to specific customer subsets. Everything from the size of the bonus and extent of its wagering requirement, to the layout of the email that advertises it, can be easily managed and altered.
A good product is nothing without good support, which is why we provide all clients with an exhaustive help system that includes multi-lingual 24/7 support, a dedicated VIP team, and a complaints department. Our conversion and retention teams can also help to improve lead generation and to ensure customer numbers remain high.
Groove Tech ensures that all clients adhere to the latest rules and regulations regarding everything from marketing and data compliance, to responsible gambling. Our compliance team deals with all legal issues and ensures complete observation of all applicable laws associated with gambling, security, and commerce.
At Groove Tech our goal is to standout from the crowd, to offer something exceptional in a sea of mediocrity. Our software works intuitively and intelligently, with in-depth reporting to allow for greater analysis and to promote customer loyalty schemes; software segmentation to ensure ease of use; complete support and security to eradicate mistakes and downtime; and an unmatched level of optimization that comes from years of working in the online gambling sector.
